Support Information
About This Application
This application is designed for authorized employees of Saad Ali Alessa Group and its affiliated companies to review and approve business transactions through SAP Business One.
Technical Support
If you encounter any issues while using the application or require technical assistance, please contact our IT Support Team:
- Support Team: IT System Department
- Email: it-support@saadalessa.com
- Phone: +966 55 447 5463
- Working Hours: Sunday to Thursday, 8:00 AM – 5:00 PM (KSA Time)
Support Services
The IT Support Team can assist with:
- Application access issues
- Login and authentication problems
- Approval workflow issues
- Mobile application errors
- General technical support and inquiries
Response Time
All support requests are handled during official working hours. Requests classified as critical and impacting business operations will be prioritized accordingly.
Application Information
- Application Name: SAP Approval Mobile App
- Version: Current Production Release
- Organization: Saad Ali Alessa Group
For any questions or assistance regarding the application, please contact the IT Support Team using the details provided above.