Privacy Policy
Overview
At Saad Alessa Group, we are committed to protecting the privacy and confidentiality of our customers, partners, employees, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, mobile applications, support portal, and related services.
Information We Collect
We may collect and process the following information:
- Personal information such as name, email address, phone number, company name, and job title.
- Account and login credentials for authorized users.
- Information submitted through contact forms, support requests, and inquiries.
- Technical information such as IP address, browser type, device information, and usage statistics.
- Any other information voluntarily provided through our services.
How We Use Your Information
The information collected may be used for the following purposes:
- Providing and maintaining our products and services.
- Responding to inquiries, support requests, and service tickets.
- Improving website functionality and user experience.
- Sending service notifications, updates, and important communications.
- Ensuring security, preventing unauthorized access, and protecting company assets.
- Complying with legal, regulatory, and contractual obligations.
Information Sharing
Saad Alessa Group does not sell or rent personal information to third parties. Information may be shared only when:
- Required by applicable laws or regulatory authorities.
- Necessary to provide services through authorized partners or service providers.
- Required to protect the rights, property, or security of Saad Alessa Group and its stakeholders.
- Authorized by the individual concerned.
Data Security
We implement appropriate technical and organizational security measures to safeguard personal information against unauthorized access, disclosure, alteration, loss, or misuse.
Data Retention
Personal information will be retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations.
Your Rights
Subject to applicable laws, you may request access to your personal information, correction of inaccurate data, or deletion of information where legally permissible.
Cookies and Analytics
Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve our services. Users may manage cookie preferences through their browser settings.
Changes to This Policy
Saad Alessa Group reserves the right to modify this Privacy Policy at any time. Any updates will be published on this page with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us through our official website: www.saadalessa.com
Last Updated: June 2026